Frequently Asked Questions
Everything you need to know about your KERRANG shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
KERRANG accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's journey to your doorstep.